Privacy Policy

Last updated: March 2024

1. INTRODUCTION

RateBeds is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our B2B hotel distribution platform.

2. DATA CONTROLLER

RateBeds acts as the data controller for the personal data we collect and process. We are responsible for ensuring that your data is processed in accordance with applicable data protection laws.

3. INFORMATION WE COLLECT

We collect various types of information to provide and improve our services:

  • Business contact information (name, email, phone, company details)
  • Account credentials and authentication data
  • Transaction and booking information
  • Communication preferences and history
  • Technical data (IP address, browser type, device information)

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • Providing and maintaining our services
  • Processing bookings and transactions
  • Communicating with you about our services
  • Improving and personalizing your experience
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations

5. DATA SHARING AND TRANSFERS

We may share your information with:

  • Hotel partners and suppliers
  • Service providers and technical partners
  • Legal authorities when required by law
  • Business partners with your consent

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

8. COOKIES

We use cookies and similar technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]